Texas Electricity Ratings Blog
TXU Sees Improvement in Customer Turnover
TXU Energy, the largest electricity provider in Texas, has been the subject to a lot of speculation in recent months, even years. And little of it...
PUC Looking to Revise Financial Requirements for REPs
This news is a bit old, but it is worth a quick mention. Per Paul Ring, at Energy Choice Matters, the PUC is looking to reexamine and likely revise...
What Is Proton Energy Thinking?
Since I've been writing this blog and running this website, I've seen a lot of new Retail Electricity Providers (REPs) enter and exit the market. At...
PUC Complaint Summary & Scorecard Need Some Work
The PUC Scorecard and Complaint Summaries have been a part of how Texas Electricity Ratings evaluates the different retail electric providers in...
Potential TXU Bankruptcy: What it Means for Texas Electricity Customers
The Texas electricity market has been abuzz the past few weeks after a series of articles have been released speculating about the possibilities of...
Texas Electricity Ratings: Rankings Update: 10/16/2012
Summer has passed and we've had several events that have influenced some of the ways we rank providers at Texas Electricity Ratings, including rate...
Electricity Complaints Continue to Decline
Recharge Texas, a group that I've often disagreed with in the past, released a new report discussing how PUC complaints have declined year over year...
PUC Denies AEP to Sell Electricity in Texas as “AEP Retail Energy.”
In what I consider great news, and despite an earlier ruling by a Texas judge, last week the PUC voted 2-1 to forbid AEP from using the name "AEP...
Texas Electricity Customer Satisfaction Tops in JD Power Survey
As I wrote about yesterday, JD Power & Associates released their 2012 survey of Customer Satisfaction for the Texas electricity market. I've already...
Champion Energy Wins 3rd Straight JD Power & Associates Award
Late last week it was announced that Champion Energy won the 2012 JD Power & Associates survey for customer satisfaction. This marks the third...