Compare Frontier Utilities Rates
Frontier Utilities has 10 electricity plans with rates starting at just 13.5 ¢/kwh with contract lengths of 12, and 24 months.
According to Frontier Utilities customer reviews, the best part about Frontier Utilities is 'Order Experience' and the worst part is 'Likely to Recommend'.
Frontier Utilities achieved a rating of 3.9 out of 5 by Texas Electricity Ratings, earning them a Bronze Tier Award.
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Our Take on Frontier Utilities
Frontier is the "value" brand to Gexs's premium brand. Frontier generally has the same or lower rates, more often they tend to be tiered rates that can work if you know your usage. Frontier is always worth a look.
Frontier is the sister brand to Gexa Energy. Both are backed by Next Era Energy (NYSE:NEE) one of the largest Electriity / Energy companies in the world. Frontier has aggressive prices, and top level customer service, billing and online functionality.
We like Frontier's agressive rates, They tend to be a price leader, but many plans are "Tiered" rate plans with bill credits at certian usage levels. This can be great if the usage band fits your usage patterns. If your usage falls below the usage "tier" you pay a higher rate.
Frontier Utilities has received a range of customer feedback. Positive reviews highlight competitive rates, straightforward setup processes, and effective customer service. For example, a customer from Watauga, TX, praised the company for its excellent rates and quick, easy sign-up process. Another customer from Trophy Club, TX, appreciated the accurate billing and found the weekly usage summary emails beneficial. Conversely, some customers have reported issues such as unexpected disconnections before bill due dates, increased deposit requirements, and dissatisfaction with customer service responsiveness. Overall, while many customers are satisfied with Frontier Utilities' pricing and services, others have encountered challenges related to billing and customer support.
Pros
- thumb_upAgressive Rates
- thumb_upBacked by Large Stable Parent Company
- thumb_upOnline Account Management, Mobile App
Cons
- thumb_downTiered Rates
- thumb_downConfusing Plans
- thumb_downCustomer Service Response
Frontier Utilities Customer Reviews
Frontier Utilities Ratings
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend
No problems
Been with them 2 years no issues at all, not even during the 2 week freeze. Prices are average. Happier with them than I was with TXU!
— Kurt from Killeen, TX on June 10th, 2021
Frontier Utilities Electricity Plans
Houston - Centerpoint Service Area Plans
Plan | Term | Rate |
---|---|---|
Frontier Saver Plus 12 Plan | 12/months | 10.8¢/kWh |
Frontier Saver Plus 24 Plan | 24/months | 11.6¢/kWh |
Frontier Saver Value Plus 12 | 12/months | 16.0¢/kWh |
Frontier Budget Saver 12 | 12/months | 16.3¢/kWh |
Frontier Budget Saver 24 | 24/months | 16.3¢/kWh |
Frontier Free Weekends Preferred 12 | 12/months | 19.9¢/kWh |
Frontier Saver Value 12 | 12/months | 20.0¢/kWh |
Frontier Saver Deluxe 12 | 12/months | 20.5¢/kWh |
Frontier Saver Premier 12 | 12/months | 20.9¢/kWh |
Frontier Saver Premier 24 | 24/months | 21.0¢/kWh |
Rates as of Feb 21, 2025 at 08:10 AM
Dallas - Oncor Service Area Plans
Plan | Term | Rate |
---|---|---|
Frontier Saver Plus 12 Plan | 12/months | 10.5¢/kWh |
Frontier Saver Plus 24 Plan | 24/months | 11.2¢/kWh |
Frontier Saver Value Plus 12 | 12/months | 15.8¢/kWh |
Frontier Budget Saver 12 | 12/months | 15.8¢/kWh |
Frontier Budget Saver 24 | 24/months | 15.8¢/kWh |
Frontier Saver Value 12 | 12/months | 19.6¢/kWh |
Frontier Free Weekends Preferred 12 | 12/months | 19.6¢/kWh |
Frontier Saver Deluxe 12 | 12/months | 20.2¢/kWh |
Frontier Saver Premier 12 | 12/months | 20.4¢/kWh |
Frontier Saver Premier 24 | 24/months | 20.5¢/kWh |
Rates as of Feb 21, 2025 at 08:10 AM
Lubbock - LPL Service Area Plans
Plan | Term | Rate |
---|---|---|
Frontier Saver Plus 12 Plan | 12/months | 12.9¢/kWh |
Frontier Saver Plus 24 Plan | 24/months | 13.4¢/kWh |
Frontier Saver Value Plus 12 | 12/months | 16.6¢/kWh |
Frontier Budget Saver 12 | 12/months | 17.5¢/kWh |
Frontier Budget Saver 24 | 24/months | 17.6¢/kWh |
Frontier Saver Value 12 | 12/months | 20.8¢/kWh |
Frontier Saver Deluxe 12 | 12/months | 21.8¢/kWh |
Frontier Saver Premier 12 | 12/months | 22.2¢/kWh |
Frontier Saver Premier 24 | 24/months | 22.2¢/kWh |
Rates as of Feb 21, 2025 at 08:10 AM
Frequently Asked Questions About Texas Electricity
- What is an ESI ID (Electric Service Identifier)
- kWh (kiloWatt-hours)
- Energy Charge
- Average Rate
- Average Bill
- What is a TDU/ TDSP
- What are TDU / TDSP Fees or 'Delivery Charges'
- Credits
- Usage Credits
- Solar Buyback Credits
- Deposit Refund
- Taxes
- Sales Tax
- Fees
- Early Termination Fee (ETF)
- Late Charges
- Disconnect Fees
- Disconnect Notice Fees
- Reconnection Fees
- Monthly Recurring Charge (MRC)
- Best Fixed rate Plans
- Best Bill Credit Plans
- Best Free Nights and Weekends Energy Plans
- Best Flat Bill Electricity Plans
- Best Green Energy Plans
- Best Home Warranty Bundle Plans
- Best Free Thermostat Plans
- Best No Desposit Electricity Plans
- Best EV Charging Energy Plans
- Best Solar Buy Back Energy Plans
Hi Kurt , thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our customers, and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback
— Frontier Utilities on June 16th, 2021