NRG Home Company Review
We've been collecting customer reviews for NRG Home so you can get the inside scoop on what it's like to be a customer.
You can order NRG Home Energy Plans online.
Featured Review for NRG Home
Customer Service and Rates
Great service I'm very happy with my customer service experience and lower bill.
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NRG Home Rating and Review Summary
There are 2 total reviews for NRG Home, with an average rating of 3.0/5.
| Company | Stars | Rating | Reviews |
|---|---|---|---|
| NRG Home | 3.0/5 | 2 |
| Star Rating | Ratings and Link |
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| 1 5 star reviews | |
| 0 4 star reviews | |
| 0 3 star reviews | |
| 0 2 star reviews | |
| 1 1 star reviews |
| Category | Stars |
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| Plans & Pricing |
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| Order Experience |
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| Customer Service |
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| Account Management |
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Recent 5 Star Reviews
Customer Service and Rates
Great service I'm very happy with my customer service experience and lower bill.
Recent 4 Star Reviews
Recent 3 Star Reviews
Recent 2 Star Reviews
Recent 1 Star Reviews
NRG owns Cirro Energy
Terrible company. Try repeatedly to pay online because let's face it, who has time to sit on hold waiting for someone to come to the phone and take payment? We sure don't. Pay online still has not been set up even though it's been requested multiple times. We've been given all kinds of excuses and we're tired of it. Fix your online payment system already!!!! Just asked for the date my contract renews. The person on chat says they cannot take a payment and cannot give me details of my contract. You can bet when it's up for renewal, Cirro will NOT be getting a renewal from me. Their lack of customer service coupled with their high rates is just a ripoff for businesses and consumers alike! If I could give ZERO STARS I would.
All Reviews By Date
NRG owns Cirro Energy
Terrible company. Try repeatedly to pay online because let's face it, who has time to sit on hold waiting for someone to come to the phone and take payment? We sure don't. Pay online still has not been set up even though it's been requested multiple times. We've been given all kinds of excuses and we're tired of it. Fix your online payment system already!!!! Just asked for the date my contract renews. The person on chat says they cannot take a payment and cannot give me details of my contract. You can bet when it's up for renewal, Cirro will NOT be getting a renewal from me. Their lack of customer service coupled with their high rates is just a ripoff for businesses and consumers alike! If I could give ZERO STARS I would.
Customer Service and Rates
Great service I'm very happy with my customer service experience and lower bill.