NRG Home Company Review

We've been collecting customer reviews for NRG Home so you can get the inside scoop on what it's like to be a customer.

You can order NRG Home Energy Plans online.

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Electricity Plans for NRG Home

Texas Electricity Ratings can help you find the best NRG Home electricity plan. Below are the lowest priced NRG Home plans, as well as our ratings and reviews.

Houston Electricity Rates from NRG Home

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Best NRG Home Plans as reviewed by Texas Electricity Ratings

Plan Name Plan Rating and Review
Rates as of Jul 03, 2024 at 03:44 PM
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NRG Home Rating and Review Summary

There are 2 total reviews for NRG Home, with an average rating of 3.0/5.

Company Stars Rating Reviews
NRG Home
3.0/5 2
Category Stars
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

Recent 5 Star Reviews

Customer Service and Rates
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

Great service I'm very happy with my customer service experience and lower bill.

Cindy from Bridgeport, TX on February 14th, 2021

Recent 4 Star Reviews

Recent 3 Star Reviews

Recent 2 Star Reviews

Recent 1 Star Reviews

NRG owns Cirro Energy
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

Terrible company. Try repeatedly to pay online because let's face it, who has time to sit on hold waiting for someone to come to the phone and take payment? We sure don't. Pay online still has not been set up even though it's been requested multiple times. We've been given all kinds of excuses and we're tired of it. Fix your online payment system already!!!! Just asked for the date my contract renews. The person on chat says they cannot take a payment and cannot give me details of my contract. You can bet when it's up for renewal, Cirro will NOT be getting a renewal from me. Their lack of customer service coupled with their high rates is just a ripoff for businesses and consumers alike! If I could give ZERO STARS I would.

L L M from Wichita Falls, TX on April 3rd, 2023

All Reviews By Date

NRG owns Cirro Energy
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

Terrible company. Try repeatedly to pay online because let's face it, who has time to sit on hold waiting for someone to come to the phone and take payment? We sure don't. Pay online still has not been set up even though it's been requested multiple times. We've been given all kinds of excuses and we're tired of it. Fix your online payment system already!!!! Just asked for the date my contract renews. The person on chat says they cannot take a payment and cannot give me details of my contract. You can bet when it's up for renewal, Cirro will NOT be getting a renewal from me. Their lack of customer service coupled with their high rates is just a ripoff for businesses and consumers alike! If I could give ZERO STARS I would.

L L M from Wichita Falls, TX on April 3rd, 2023
Customer Service and Rates
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

Great service I'm very happy with my customer service experience and lower bill.

Cindy from Bridgeport, TX on February 14th, 2021