Pioneer Energy Customer Reviews

We've been collecting customer reviews for Pioneer Energy so you can get the inside scoop on what it's like to be a customer.

Ratings by Star

cheapest Pioneer Energy Electricity rates and plans in Texas

Alternatives to Pioneer Energy's Texas Electricity Plans

Texas Electricity Ratings can help you find the best Pioneer Energy electricity plan. Below are the lowest priced plans, as well as our ratings and reviews.

Houston Plans

Compare more Houston Plans

Plan Term Rate
GridEdge 36 36/months 9.6¢/kWh
GridEdge 24 24/months 9.8¢/kWh
GridEdge 12 12/months 10.1¢/kWh
Rates as of Aug 31, 2024 at 03:40 PM

Dallas Plans

Compare more Dallas Plans

Plan Term Rate
GridEdge 36 36/months 10.1¢/kWh
GridEdge 24 24/months 10.3¢/kWh
GridEdge 12 12/months 10.6¢/kWh
Rates as of Aug 31, 2024 at 03:40 PM

Pioneer Energy Rating and Review Summary

There are 3 total reviews for Pioneer Energy, with an average rating of 1.2/5.

Company Stars Rating Reviews
Pioneer Energy
1.2/5 3
Category Stars
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

Recent 5 Star Reviews

Recent 4 Star Reviews

Recent 3 Star Reviews

Recent 2 Star Reviews

Recent 1 Star Reviews

Charge you an early termination
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

They charge you and early termination even after you finish your contract

Mark from Garland, TX on January 11th, 2021
Charge you fees you didnt have
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

Everything was great untill you move and theres no option for them at your new place so what does pioneer do, charge you a 150 dollar cancellation fee.

Loyal Texan from Garland, TX on February 26th, 2020
There are Better Providers
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

I wouldn't recommend going with this company. Web site is clunky and outdated. The customer service is the worst. My first billing cycle will be my last. Received a pink notice in the mail the day after the billl was due. Which means they mailed it before the due date. Charged a $5 late fee and a % of amount due. The bill had already been paid online. This company is clearly accustomed to dealing with degenerates and treat all customers like thieves in the night. There are better companies out there. Stay away. I will pay my termination fee expeditiously. Will be glad to switch over in a few days! Horrible customer experience.

Dissatisfied In Humble from Humble, TX on July 16th, 2017

All Reviews By Date

Charge you an early termination
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

They charge you and early termination even after you finish your contract

Mark from Garland, TX on January 11th, 2021
Charge you fees you didnt have
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

Everything was great untill you move and theres no option for them at your new place so what does pioneer do, charge you a 150 dollar cancellation fee.

Loyal Texan from Garland, TX on February 26th, 2020
There are Better Providers
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

I wouldn't recommend going with this company. Web site is clunky and outdated. The customer service is the worst. My first billing cycle will be my last. Received a pink notice in the mail the day after the billl was due. Which means they mailed it before the due date. Charged a $5 late fee and a % of amount due. The bill had already been paid online. This company is clearly accustomed to dealing with degenerates and treat all customers like thieves in the night. There are better companies out there. Stay away. I will pay my termination fee expeditiously. Will be glad to switch over in a few days! Horrible customer experience.

Dissatisfied In Humble from Humble, TX on July 16th, 2017