Compare Just Energy Rates

Compare This Just Energy Alternative

Low Average Bill

11.8 ^¢ effective rate per kWh

Gexa Eco Saver Edge Plus 12

call 866-748-5070

12
monthsmo.

Avg. BillAvg.
^$118

Plan Details

Early Termination Fee: $150
bill-credit
12 Months

(Note: The Early Termination Fee will not be charged if you end your contract early because you are moving out.)

Plan Details

$100 bill credit after 1000 kWh

60 Day Happiness Guarantee

100% Green

Pricing Details

Monthly Usage	500 kWh	1000 kWh	2000 kWh
Estimated Bill	$112	$118	$332
Average Price Per kWh	22.300¢	11.800¢	16.600¢

Rates as of Mar 28, 2025 at 08:50 PM

Our Take on Just Energy

Our Rating:

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How We Rate

We aggregate data from multiple sources, including our customer reviews, rates, Public Utility Commission statistics, JD Power ratings, Better Business Bureau, and surveys.

Just Energy, a Texas electricity provider, was founded in 1997. The company expanded through acquisitions went public on the Toronto Stock Exchange, and entered the U.S. market in 2004. In 2021, Just Energy filed for bankruptcy protection due to financial stress from Winter Storm Uri. The company was subsequently acquired by lenders and continues to operate as a private company

Just Energy, emerged from bankruptcy in 2022, and has operated as a private company since. Their pricing is mid pack - reflecting a conservative approach towards customer acquision. In other words prices will remain on the higher side.

Just Energy is a capable company and feratures modern online conveinces, good bill pay, customer service, etc. Since they emerged from bankruptcy in 2022, rates tend to be mid pack and there's not much differentiation between their affinity brands: Tara Energy and Amigo energy.

Based on these customer reviews from 2009-2024, Just Energy appears to be a highly problematic electricity provider. Common complaints include misleading sales tactics, hidden fees, billing errors, poor customer service with long hold times, and difficulty canceling service. Many customers report unexpectedly high bills, aggressive disconnection policies, and being locked into long-term contracts (often 5 years) with steep early termination fees. While some customers praise their rates and service, the overwhelming majority of reviews are negative. Particular issues include sales representatives misrepresenting terms, difficulty reaching customer service, and charges appearing without explanation. The company's practices have led many customers to warn others against signing up.

Pros

thumb_upOnline Access: My Account Management, Mobile App, Usage Stats
thumb_upCommunity Support

Cons

thumb_downHigh Market Prices
thumb_downAverage Reviews

Customer Reviews

Ratings

Overall Rating

Average Rating

1.5/5 of 309 Reviews

Plans & Pricing

Order Experience

Customer Service

Account Management

Likely to Recommend

Stay away from Just Energy

Overall Rating:

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

This is one of the worst electric providers i have signed up with. The rates were high when I signed up but as the rates were going down, I called them several times to see if they can move me to a cheaper plan which they were offering to their new customers. Zero help from their customer service. They keep saying that you can switch anytime but all their plans are expensive and want to lock you into a 60 month plan. I have never paid so much for electricity in the last 3 years together what I have paid in the last 4 months with Just Energy. I finally switched to another provider even if I have to pay the termination fee of $175. It will still work out better for me in the long run. You have been warned.

— George from Coppell, TX on October 26th, 2022

Hello George,

Thank you for your the opportunity to assist you in resolving your concern. We appreciate your business. Should you have additional questions. At your convenience, please call 1-866-587-8674. Business hours are 8 AM to 7 PM (Mon to Fri) and 9 AM to 6 PM (Sat). It was a pleasure speaking with you.

Kind Regards,
Lilly L, Social Media Advisor

— Just Energy on October 27th, 2022

Customer Reviews

Just Energy Plans

Just Energy does not currently have any plans available on our site.

However, our Rate Comparison Page will let you compare plans and rates from other providers in the Just Energy region.

Houston - Centerpoint Service Area Plans

Company	Term	Rate
Chariot Energy	36/months	9.9^¢/kWh
APG&E	12/months	10.0^¢/kWh
Frontier Utilities	12/months	11.3^¢/kWh
Gexa Energy	12/months	11.4^¢/kWh
Discount Power	12/months	11.5^¢/kWh
Cirro Energy	12/months	11.5^¢/kWh
Express Energy	12/months	11.6^¢/kWh
4Change Energy	12/months	11.6^¢/kWh
Veteran Energy	12/months	12.9^¢/kWh
TriEagle Energy	36/months	13.5^¢/kWh

Rates as of Mar 28, 2025 at 08:50 PM

Dallas - Oncor Service Area Plans

Company	Term	Rate
APG&E	12/months	10.1^¢/kWh
Chariot Energy	36/months	10.6^¢/kWh
Frontier Utilities	12/months	11.5^¢/kWh
Gexa Energy	12/months	11.6^¢/kWh
Cirro Energy	12/months	11.7^¢/kWh
Discount Power	12/months	11.7^¢/kWh
Express Energy	12/months	11.9^¢/kWh
4Change Energy	12/months	11.9^¢/kWh
Veteran Energy	12/months	12.8^¢/kWh
TriEagle Energy	36/months	13.9^¢/kWh

Rates as of Mar 28, 2025 at 08:50 PM

Lubbock - LPL Service Area Plans

Company	Term	Rate
APG&E	12/months	12.1^¢/kWh
4Change Energy	24/months	12.7^¢/kWh
Chariot Energy	36/months	12.9^¢/kWh
Frontier Utilities	12/months	13.3^¢/kWh
Gexa Energy	12/months	13.4^¢/kWh
TXU Energy	1/months	15.9^¢/kWh
Reliant	12/months	16.9^¢/kWh
Champion Energy Services	24/months	18.1^¢/kWh
Think Energy	12/months	18.1^¢/kWh
Cirro Energy	12/months	20.5^¢/kWh

Rates as of Mar 28, 2025 at 08:50 PM