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cheapest Reliant Electricity rates and plans in Texas

Our Take on Reliant Energy

Our Rating:
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How We Rate

We aggregate data from multiple sources, including our customer reviews, rates, Public Utility Commission statistics, JD Power ratings, Better Business Bureau, and surveys.

Reliant routinely ranks in our top 5 "Best Electricity Companies" in Texas. Reliant is big. And thats good and bad. On the good side: Big company stability, Some inovative plans, lots of ways to pay your bill, an app, usage tracking, and modern online conveniences youd expect from a top company. Downside: Its a premium brand. That means you pay higher rates. 20% on average.

Reliant has Appeared on our "Best Electricity Companies in Texas" list 5 times in the last 8 years. So they are a perenial favorite and a top brand in Texas. While their sub-brands, i.e.: Cirro, Discount Power, etc target "value seeking" customers within their respective markets.

As a premium brand, Reliant's rates are generally 20% higher than the market average. Matthew Mcconaughey's voice on TV ads directed by David LaChapelle are not cheap. Reliant is one of the dominant Retail Electricity Providers in Texas serving over 1.5 million Texans. Reliant is owned by NRG Corporation (NYSE: NRG), based in Houston, Texas. NRG owns and operates a number of Texas electricity companies, including: Reliant Energy, Direct Energy, Green Mountain Energy, Cirro Energy, Stream Energy, Discount Power, Xoom Energy and in recent years has acquired the customers of Electricity Texas, YEP Energy and Value Power.

As the largest electricity retailer in Texas, Reliant gets the majority of negative reviews. Reliant's risk, operations and management systems are market leaders. This level of corporate efficiency and overall size leads to higher negative reviews. In other words, Reliant may disconnect power for non-payment in one day that many retailers turn on in a month. We recognize and adjust for this in our rankings, while leaving customer reviews stand on their own.
Pros
  • thumb_upLargest Electricity Retailer in Texas
  • thumb_upInnovative Products (Free Nights, EV Charging Plans)
  • thumb_upCommunity Support
Cons
  • thumb_downHighest Market Prices
  • thumb_down Confusing "Free" Plans
  • thumb_downHigh Rates for Apartment Dwellers

Reliant Customer Reviews

Reliant Ratings
Overall Rating
Average Rating
1.7/5 of 465 Reviews
Plans & Pricing
Order Experience
Customer Service
Account Management
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